* Shipment Damages: Please inspect the product immediately upon delivery. You can go here to get pre-approved and then contact us to place the order with our customer service team using your approved credit.
We partnered with Paypal Credit to offer this service for our products. This option is available for any purchase total of $99 or more. How do I apply for financing service for a purchase?īuy now and pay later in monthly installments. We accept all major credit cards and debit cards: Visa, MasterCard, American Express, JCB, Discover, and Diners Club. All of our orders have to be placed on the website and get shipped out. Can I pick up my canvas order from your location if I live in Texas or nearby?Īt this time, we do not have dedicated staff to support pick-up orders or walk-in customers. Do the canvases and frames come with hanging hardware?Īll canvases and frames come with metal hanging D-rings pre-installed to the back. When you selecting the stretcher bar size, that is the thickness/depth of the canvas you are getting. We have many sizes to choose from in the stretcher bar selection. How thick is the frame on the canvas? or what is the depth of the canvas? Our canvases can be used for both oil painting and acrylic painting as well as pastels and watercolor. Can I use your canvas for oil painting or acrylic painting? We will not be issuing credits/refund/return when an item is within 0.25 inch to 0.5 inch of accuracy. If you need the item to fit into a particular space, please measure 0.5 inch to 1 inch smaller to avoid fitting issue. We can come close, between 0.25 inch to 0.5 inch of accuracy, but NOT the EXACT dimension. Will the final dimension be exactly as specified in the order?
#12x12 stretched canvas bulk professional#
We use the medium texture, heavy duty, professional grade canvas made from 100% cotton canvas and doubled primed with acid-free acrylic gesso. What is the texture and weight of the canvas?
#12x12 stretched canvas bulk free#
Currently, there is a free shipping promotion so the price you see is the final price with shipping and delivery. Prices will change base on the size and/or frame you selected. ?įor pricing, please go to the product ordering page and select the size or frame you need. What is the price and shipping fee for a canvas size. We cannot file a damage claim or issue a replacement if you notify us after the 2 day period has expired (no exceptions). If you or your client will be out of town or going on a vacation, let us know within 12 hours of the order confirmation and we can hold the order until you are back in town. Once you have taken photos and documented the damage, YOU MUST CONTACT US WITHIN 2 DAYS OF DELIVERY. If damage is not noted on the POD or there is not any picture of the damage, the carrier will most likely deny your claim. You could also choose to refuse the freight AFTER taking pictures and documenting the damage, in which case most carriers will send the damaged product back to the shipper for inspection.
The POD is the "Proof of Delivery" and acts as a delivery receipt for the goods being shipped. If you are present at the time of the delivery, you must clearly write note about the damage on the POD before signing the POD for damage. These pictures will be used later in the claims process as proof of carrier fault. It’s very important to take pictures of the damages on the outside of the box, damages on the item, and packing material inside the box to file a claim. What to do if my order is delivered damaged? Yes, when your order is shipped, we will send you an email with the tracking number to track the status of your package. Is there a tracking number for my package? The fee is calculated based on the additional resources and shipping fee required to build and expedite your order. Can you expedite my order?ĭepending on our production schedule, we can expedite an order for an additional fee. If you have a tight deadline to meet or buying 5 or more items, please contact us for lead time and expediting options. If you place the order today, Sep 26th, you should receive it before or around Oct 10th. Shipping and transit take 4 to 7 business days.
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